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Troubleshoot Charging

If the wireless charging pad is blinking green that indicates a charging error which is typically caused by one of the following.

Troubleshoot Bluetooth

If you see a Bluetooth symbol with white exclamation point in a red circle in the top right of the Activity tab like below, this article is for you:. To work properly the HELIOS App needs:. If either of the above is not setup correctly the HELIOS App

Troubleshoot Syncing

If you are experiencing any issues with syncing, please confirm the below:. To return the Core and App to a known state, perform the below actions: