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FAQS

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HELIOS

Get support for common how-to topics and answers to Frequently Asked Questions (FAQ) for your HELIOS Core AI Wearable Sensor, HELIOS App, PRO Membership and more.

HELIOS Support

How to Download

App Setup

Pair Your Core Sensor

Getting Familiar with the HELIOS App

Parent Profiles

Updating Core Firmware

Sharing a Core Sensor with Multiple Players

Getting Started - HELIOS App and Core Setup

Using the Wireless Charging Pad

Charging the Core

Mounting Overview

How-To: Strap Mount

How-To: Twist Mount

Shoulder Pad Examples

Mounting the Core

Waking Up the Core

Starting and Stopping a Session

Syncing Session Data

Running HELIOS Sessions

How-To: Spotlight and Share

How-To: LiveBarn Video

How-To: Black Bear TV

How-To: MN Hockey TV

How-To: iPhone, iPad, Android Video

How-To: Pixellot

How-To: Veo

How-To: Other Video Formats

How-To: Set a Puck Drop Tag

How-To: Align Session Video

Instant Shift Video

Recommended HRM Devices

One Time HR Setup

WHOOP Setup

Heart Rate Integrations

Troubleshoot Charging

Troubleshoot Bluetooth

Troubleshoot Syncing

Troubleshooting

Team Setup

Manage HELIOS Membership

Membership

Teams

All articles

Categories

Getting Started - HELIOS App and Core Setup

Charging the Core

Mounting the Core

Running HELIOS Sessions

Instant Shift Video

Heart Rate Integrations

Troubleshooting

Membership

Teams