Troubleshoot ChargingUpdated 6 months ago
If the wireless charging pad is blinking green that indicates a charging error which is typically caused by one of the following.
- Insufficient USB power source (most common) - we recommend using a "fast charge" style USB wall plug that will say something like 5.0V, 2.0A. The >2.0A current rating is the important part.
- Unexpected objects in vicinity of charger - be sure there isn't any object (e.g. metal) besides the Core also laying on top of the charger or too close because the charger detects this and won't charge.
- Broken wireless charging pad - if yours is broken, contact [email protected].
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