Team SetupUpdated 2 days ago
Summary: Connecting Cores to Players, Building your team roster, and Updating your Team Devices
Once accounts are created, follow the steps below to set up your Team.
The process below may take upwards of 60 minutes, depending on your internet speed or cell signal strength. Please give yourself sufficient time before a practice or game to complete this process.
Player Pairs HELIOS Core Sensor: The player opens their app, selects Pair HELIOS Core.
This will open up a camera with the outline of the HELIOS Core.
The Player scans the QR code on the back of their assigned Core.
A notification will appear indicating that the Core has been successfully paired.
Note: This process is Player Phone to Core Sensor. (1st phone Image above)
Check this HELP Center Article for more support: HELIOS - Pair Your Core Sensor
Coach Scans Player to add to the Roster: * The Player opens their app to Profile (bottom right) > QR Code (Top Left) > My Code.
The Coach opens their app, goes to Profile > QR Code > Scan, and scans the player’s QR Code.
A notification will appear indicating that the player has successfully been added to the Team.
Note: This process is Coach Phone to Player Phone. (2nd phone Image Above).
Verify Roster: Once scanned, the player will immediately appear in the Coach’s Team tab on the bottom left. Repeat this for every player on the roster.
The process of players pairing their Core and the Coach scanning players to the roster will take less than 30 seconds each, assuming all players have profiles created and ready to go.
Once completed, the coach must update Team Devices. This process is THE MOST CRITICAL STEP. If this step is skipped or done incorrectly, the coach will not be able to successfully run a session.
Update Team Devices: Ensure that the cores are back in the case, the case is plugged in, and SOLID green lights are showing on each charging pad.
The Coach will navigate to Profile > Settings (Gear Icon in Top Right) > Devices
You will see a list of all of you players with a Red X on the right.
Press the button at the top of the screen. The HELIOS system will automatically go through each core and update the Firmware and Configuration settings.
Leave your device near the charger and do not navigate away from the HELIOS App while this process is underway. (Don't hard swipe up closing the App, or go into another App during the process).If you close out of the app, text, take a call, or go into other apps, the process will freeze and need to be restarted.
Note: Ensure you have a strong WiFi or cell signal, as slow connectivity will dramatically increase the time it takes to complete this step. Have your device (phone or iPad) plugged into a charger to avoid the screen going to sleep while updating.
Once the process is complete, the Red X next to each name will convert to a Green check.
When everyone has a green check, you are ready to run Team sessions. Any player who does not have a green check will not be able to join Team sessions.
